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What You Agree To When You Use sund4d

These terms govern your account, your deposits via DANA, OVO, or GoPay, and how we handle your data. Access to sund4d is available where local law permits — if you're in an eligible region of Indonesia, these policies apply to every session you open.

Account TermsPrivacy & DataPayment ConditionsEligibility RulesContact Rights
sund4d What You Agree To When You Use sund4d
LEGAL CONTACT PATHS

Reach Us About Policy or Account Issues

If you have a question about these terms, want to request a copy of your data, or need to flag an account concern, use the channels below. We handle legal and privacy requests separately from general support so your query reaches the right team without delay.

Live Chat Open the chat widget from any page while logged in. Legal and account queries are routed to a dedicated team, not a general queue.
Email Support Send your request to our support address for a written record. Data access and account closure requests must be submitted this way.
Account Settings Some requests — like updating your registered contact details or reviewing your transaction history — can be handled directly inside your account dashboard.
HOW WE PROTECT YOU

Data Handling, Security and Your Rights

Your account security and data rights are not afterthoughts here. We've built the following practices into how sund4d operates day to day, not just into a policy document.

Data Retention

We keep your account data only as long as your account is active or as required by applicable law. You can request deletion once your account is closed and all pending transactions are settled.

Account Security

Login sessions use OTP verification tied to your registered mobile number. If you notice unrecognised activity, lock your account immediately from the security tab in settings.

Cookie Controls

Session cookies keep you logged in and protect against fraud. Analytics cookies are minimal and can be declined through your browser settings without affecting your ability to play.

Data Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request via email support and we'll respond within the timeframe required by applicable law.

Common Questions About Our Terms

These are the questions we get most often about how our legal terms work in practice — from account eligibility to what happens to your data if you close your account.

Accounts are open to individuals in eligible regions of Indonesia where local law permits. You must meet the age requirement set by applicable law in your region at the time of registration.

We collect the details needed to verify your identity and process wallet transactions — name, contact information, and payment method details linked to DANA, OVO, or GoPay. Nothing beyond what's operationally necessary.

Yes. Send a data access request to our support email from your registered address. We'll compile and return your data within the timeframe required under applicable data protection rules.

Submit a closure request through email support after withdrawing any remaining balance. Once closed, your data is retained only as long as required by law, then deleted from active systems.

We'll notify you via your registered contact before material changes take effect. Continuing to use your account after that date means you accept the updated terms.

We do not sell your data. We share it only with payment processors like DANA, OVO, and GoPay to complete your transactions, and with any party required by applicable law.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.